CompuCare Plus
The ideal product for around the clock IT Support. Everything covered, no extra bills.
CompuCare Plus goes beyond the traditional Help desk – it is a fully managed Service offering proactive support 24/7, 365. Our team of dedicated engineers, account managers and administrative staff provide a comprehensive solution that goes beyond the technical, delivering real time and proactive monitoring, monthly reporting, guaranteed and regular housekeeping visits from our team of experienced engineers and ongoing help to configure your IT infrastructure as your business needs change and develop.
Unlimited remote support 24/7, 365. Using our unique software we will monitor your systems 24/7, identifying problems before they because a service affecting issue. Contacting our Service Desk couldn’t be easier – either call, email for an imeediate respose. Site visits are included where faults cannot be resolved remotely.
Product Details
- Unlimited remote support, 24/7
- Access to a team of highly skilled and qualified technical engineers
- Site visits available where faults cannot be resolved remotely
- Proactive network management
- Inclusive scheduled housekeeping site visits
- System Monitoring
- Software Support
- Pre-Existing Issues covered
- Monthly Reporting
What does it cost?
Our pricing is based on a simple and attractive single cost per device:
- £15pm per workstation (desktop/laptop) per month
- £120pm per server per month
Other equipment such as your router, managed layer2/layer3 switch, and your firewall can be covered under this service level. Please tell us your requirements.
Call 07808 741370 to discuss your requirements.